FAQs

How does the online ordering process work?

Our online ordering system is simple and intuitive. You can browse through our wide range of
products, add items to your cart, and proceed to checkout. Once your order is placed, our team
will pack your groceries and deliver them to your doorstep at your preferred time by Sizzling Spices delivery or Canada Post delivery.

What are the delivery options available?

We offer flexible delivery options, including standard delivery and express delivery from Canada Post and Sizzling Spices Delivery.

Please read more details here on how it works with different delivery options.

https://sizzlingspices.ca/delivery-return/

What payment methods do you accept?

We accept various payment methods.

  • Credit/Debit Card
  • PayPal
Do you offer refunds or returns?

Yes, we have a hassle-free return policy. If you're not satisfied with any product, you can return it
within a specified time for a refund or exchange. Please refer to our return policy for more details.

Further reading: https://sizzlingspices.ca/delivery-return

Can I modify my order after it's been placed?

Unfortunately, once an order is confirmed, modifications cannot be made. However, you can
contact our customer support team for assistance, and they'll do their best to help.

Are there any delivery charges?

We offer free delivery for orders above CAD $50 (excluding taxes) Orders below that threshold may incur a nominal delivery fee. Details regarding delivery charges are available during
checkout.

Further reading: https://sizzlingspices.ca/delivery-return

What if I receive damaged or incorrect items?

We strive for accuracy and quality in every order. If you receive damaged or incorrect items, please contact our
customer support team immediately, and we'll arrange for a replacement or refund.

What if a product I want is out of stock?

Occasionally, certain items may be out of stock due to high demand. In such cases, you can opt
to receive a notification when the product is back in stock or choose a similar alternative.

Do you offer special discounts or promotions?

Yes, we frequently run special promotions and offer discounts. Keep an eye on our website or subscribe to our
newsletter to stay updated on the latest deals and offers.

Need a Help?

  • +1 778-918-5554
  • info@sizzlingspices.ca

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